Shipping & Delivery

How we ship boats, motors, and gear across Canada and the USA – and what to expect when your order arrives.

Ships from Scarborough, ON | Canada & USA | Freightcom network | All major carriers

Dispatch Timeline

Day 0: Order confirmed. Payment processed. You receive a confirmation email with your order summary.
Day 1–2: Prepared & dispatched from warehouse. Your item is inspected, packaged, and handed off to the carrier within 1–2 business days of payment clearance. You'll receive a tracking number by email.
Varies by method: In transit Parcel (3–5 days) or LTL freight (5–12 business days, depending on destination). Remote and northern locations may take longer.
Delivery day: Delivered to your address. Inspect your shipment before signing. Note any visible damage on the carrier's delivery receipt – this protects your claim rights.

Shipping Methods By Product Type

Product category	Shipping method	Transit time	Notes
Accessories, small parts, SUPs, paddles	Parcel (UPS / FedEx / DHL / CanPost)	3–5 business days	Standard
Outboard motors (gas & electric)	Parcel or LTL freight, depending on weight	3–10 business days	Securely boxed & wrapped. Signature required.
Inflatable boats	LTL freight – palletized	5–12 business days	Palletized. See Packaging Standards below.
Boat + motor bundles	LTL freight	5–12 business days	Shipped together as one consolidated pallet.
Rigid boats (aluminum, plastic, RIBs)	LTL freight or flatbed (by quote)	Quoted individually	Contact us
Special/pre-order items	Per the manufacturer's schedule	Confirmed the order	Lead time varies

Transparent Freight Pricing

No hidden fees at the door. Shipping costs are calculated at checkout based on product size & weight, delivery location, and carrier rates. We leverage preferred rates through Freightcom and major carriers.

Liftgate & Residential Delivery

Most boats and motors are too heavy to lift by hand and require a liftgate to lower the item from the truck to the ground. To avoid surprise carrier fees, please select "Residential Delivery" at checkout — this ensures the liftgate service is included in your shipping quote.

Heavy & Oversized Deliveries

For boats and large motors delivered via LTL freight carriers, your order is palletized and securely wrapped. Our team will contact you to coordinate delivery timing.

Multiple outboard motors packed in cardboard boxes, wrapped in plastic, and prepared for shipping inside a warehouse with a closed garage door in the background.

Two large palletized shipments of inflatable boats wrapped in black plastic, secured on blue pallets, and stored in a warehouse ready for freight transport.

Coverage Area

Canada – all provinces (Standard coverage). We ship to every province and territory. Remote and fly-in communities may have extended transit times and/or an additional freight surcharge, which will be communicated at checkout or upon inquiry.
United States – most areas (Most locations). We ship throughout the contiguous USA. Certain remote or restricted locations may not qualify. Alaska and Hawaii are available by quote only. Duties and brokerage are the customer's responsibility unless otherwise agreed.
International shipping: Need delivery outside Canada or the USA? We can organize that for custom projects. Just keep in mind that you'll be responsible for covering any customs, duties, brokerage fees, and additional logistics costs. Reach out to us before placing your order so we can iron out the exact details.

Packaging Standards

Outboard motors: We pack your motors in heavy-duty cardboard boxes with plenty of foam and plastic cushioning inside. If a motor is heavy enough to need freight shipping, we make sure it’s bolted or strapped down tight to a pallet.
Inflatable boats: We carefully fold the boats, secure them to a pallet, and shrink-wrap them tightly in protective black film. The freight carrier labels the whole pallet and tracks it every step of the way.
Accessories & parts: These go in standard shipping boxes. For anything fragile or high-value, we make sure to add extra bubble wrap and corner guards for the ride.

Local Pickup & Dealer Network

- Pick up at our Scarborough showroom

Save on freight entirely by collecting your order at our warehouse. Located at 2220 Midland Ave, Unit #22, Scarborough, ON M1P 3E6. Visits are by appointment – please call or text upon arrival.

Available Mon–Fri 9 AM–7 PM; Weekends 11:30 AM–5:30 PM
Call +1 (647) 969-7870 to arrange a pick-up time
Larger items may require a truck or trailer for transport

- Find a dealer near you

An authorized local dealer may carry the product you need or be able to receive a shipment on your behalf – simplifying logistics and potentially reducing delivery costs. Check our dealer network page to see if coverage is available in your area.

- Terminal Pickup (Save Money!)

Want to save on shipping? You can choose to pick up your order at a local transport terminal. This is often the safest and most cost-effective method for oversized goods.

Delivery – What To Expect And What To Do

Tracking: A tracking number is emailed once your order ships. For LTL freight, the carrier will typically contact you to schedule a delivery window.
Inspect before signing: Examine every item before signing the delivery receipt. If you see damage, you must write "Product Damaged" on the driver’s Bill of Lading (BOL) before signing – this is required to support any damage claim.
Report damage quickly: Contact us within 48 hours of delivery if you discover freight damage. (For returns of undamaged items, see our Returns & Refunds Policy.)

Special Orders & Pre-Order Items

Items sourced directly from manufacturers

Some specialty or high-demand products must be ordered directly from the manufacturer. Because these are specialized goods, your preliminary order secures your spot in the manufacturer’s production line, with M-Oceans handling all the import logistics. In these cases:

Once your payment or deposit clears, we immediately place the order with the factory on your behalf.
Lead times depend entirely on the manufacturer's own production and shipping schedules.
M-Oceans will confirm the estimated timeline with you and provide updates as they become available.
Delivery terms for these items are agreed upon at the time of ordering.

Financing Available

Prefer to spread the cost? Financing is arranged through our partner, POSPRO Financial. See our Financing page or ask our team for details.

Questions about freight to your area? Call us at (647) 969-7870 or email sales@m-oceans.com.

Effective Date: June 10, 2026 · Last updated: June 10, 2026